Return Policy

Returns for Reasons other than nonconformity
 
Product can be returned for reasons other than nonconformity within thirty (30) calendar days of delivery date, provided (i) the Product is not a special order and (ii) the product is unused, resalable, and in the original packaging, where applicable.  Any product returned for reasons other than nonconformity will be subjected to a restocking fee of 30%.  All returns of product must be approved prior to the return. Credit for such returned product will be issued within thirty (30) business days after receipt and inspection of the returned product.  Buyer shall provide company with tracking information on the returned product.
 
Returns for nonconformity
 
Product can be returned for reasons of nonconformity. Buyer must notify company in writing of the nonconformity within thirty (30) calendar days of delivery of product. Buyer can request company replace or correct the nonconformity at no cost to Buyer. If company is unable to correct or replace the nonconforming product, Buyer may (i) accept the product in its nonconforming state at a mutually agreed upon discounted rate or (ii) terminate the order and obtain a full refund. All products returned must be in new condition and in the original product packaging, where applicable. Credit for such returned product will be issued within thirty (30) business days after receipt and inspection of the returned product. Company shall be responsible for shipping costs of returning nonconforming products. If Buyer does not inform company in writing within thirty (30) days of delivery of product, product will be deemed accepted by Buyer.