Dear Valued Trilithic Customer,
On August 9, 2017, Viavi Solutions acquired Trilithic. We are pleased to announce the integration of the two companies is progressing ahead of schedule. Going forward, VIAVI is committed to serving as your single trusted partner for Trilithic products and services. To this end, we are proactively sharing the following information to assist you in transitioning procurement of Trilithic products and services to VIAVI Solutions. Our website is: www.viavisolutions.com
Effective April 2, 2018, new purchase orders for Trilithic products and services shall be issued to VIAVI Solutions and sent to VIAVI's order processing centers.
All purchase orders must include your purchase order reference number, bill and ship to addresses, item numbers and quantities (or reference to an approved VIAVI Solutions quote ID), price per item, currency, payment and shipping terms. Your company's sales tax status must also be stated on the purchase order. VIAVI Invoices will display remittance instructions.
Most open purchase orders with Trilithic that were sent in before April 2, 2018 will be processed as-is and require no further action from you.
RMAs can continue to be made using the existing Trilithic website, or from the Viavi website.
If your company is exempt from sales tax, please provide the exemption certificate to TaxExempt@viavisolutions.com. VIAVI Solution's Federal Tax ID is 94-2579683. An exemption certificate template covering several jurisdictions along with our W-9 form are attached to help you set VIAVI Solutions up in your system.
VIAVI Solutions Terms and Conditions can be found here.
If you need assistance or if you have questions, please reach out to your local VIAVI Solutions Customer Care team.